Frequently Asked Questions (FAQs)

1. What products does Vantora Shop offer?
Vantora Shop provides a wide range of high-quality products, including rechargeable LED lamps, smart home gadgets, and innovative tech accessories designed to enhance your daily life.

2. How can I place an order?
You can place an order directly on our website by selecting your desired items, adding them to your cart, and proceeding to checkout. We accept multiple payment methods for your convenience.

3. Do you offer international shipping?
Yes, Vantora Shop offers international shipping. Delivery times and shipping costs depend on your location. Please check the shipping details during checkout for more information.

4. What is your return policy?
We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in their original condition and packaging.

5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your package on our website or the courier’s tracking page.

6. Do you offer warranties on your products?
Yes, many of our products come with a manufacturer’s warranty. Details of the warranty will be mentioned in the product description or included with the product packaging.

7. How can I contact customer support?
You can reach our customer support team through email, live chat, or the contact form on our website. We’re here to assist you 24/7!

8. Are there discounts or promotions available?
Yes, we regularly offer discounts, seasonal sales, and exclusive promotions. Sign up for our newsletter to stay updated on the latest deals.

For more questions, feel free to reach out to us. We’re happy to help!